I had this occur after I reinstalled windows 10 and went to install my video editing software, these are the steps I have done to resolve the prompt.

  1. Start Command Prompt as admin
  2. type “net user administrator /active:yes”
  3. Now Sign Out. Then find the “Administrator” account on the bottom left. And click sign in
  4. Install the software you were trying to install
  5.  sign out from the Administrator account
  6. Disable Hidden Administrator Account net user administrator /active:no